NPWA Policies
At NPWA, we are dedicated to promoting transparency and ensuring clarity in our operations. Below are our detailed policies for your reference.
Terms and Conditions
Welcome to NPWA! By engaging with our organization, whether through courses, donations, or volunteering, you agree to the following terms:
- All interactions and contributions must adhere to our ethical and operational guidelines.
- Materials and resources provided are for personal use only and cannot be redistributed without explicit permission.
- Volunteers and participants are expected to maintain a respectful and professional demeanor at all times.
- We reserve the right to modify these terms without prior notice, and continued participation implies agreement with the updates.
Privacy Policy
At NPWA, we prioritize the privacy of our members, donors, and participants. Here’s how we handle your information:
- We collect personal information solely for organizational purposes such as registrations, donations, and communications.
- Your data is stored securely and never shared with third parties without your explicit consent.
- You have the right to access, update, or request the deletion of your personal data at any time.
- Cookies are used to improve your experience on our website. By continuing to browse, you agree to this policy.
Refund Policy
NPWA operates on a no-refund policy for donations and course enrollments. We encourage you to thoroughly review all details before making a contribution or purchase. Exceptions may be granted in case of technical errors or duplicate transactions.
Donation Policy
Your contributions fuel our mission to create a positive impact. Here are the details of our donation policy:
- All donations are non-refundable and will be used exclusively for our charitable initiatives.
- Donors will receive a confirmation email and receipt upon successful donation.
- All donations are tax-exempt under relevant government guidelines. Ensure you provide accurate details for documentation.
- Donors are encouraged to contact us for any clarifications at donations@npwa.org.
Shipping and Delivery Policy
NPWA operates primarily as a virtual organization. Here’s how we handle delivery:
- Online Courses: Enrollments grant immediate access to course materials via your account dashboard.
- Merchandise Orders: Orders for physical items (e.g., T-shirts, stationery) are processed within 3-5 business days and shipped within 7-10 business days.
- Shipping Cost: Shipping charges are calculated based on your location and the weight of the items.
- Delivery Issues: For any issues with delivery, please contact support@npwa.org.
Volunteering Policy
NPWA welcomes individuals passionate about making a difference. Please note the following guidelines for volunteers:
- All volunteers must adhere to NPWA’s code of conduct and represent the organization responsibly.
- Training and resources will be provided as required for specific roles.
- Volunteers are expected to dedicate the agreed time and effort to their assignments.
- We reserve the right to terminate volunteer participation in case of non-compliance or misconduct.